Privacy Policy
Last updated: 09.03.2026
1. Data Controller
The data controller for your personal data is:
CREATIVIDAD DE LA TIERRA SL
NIF: B56738834
Calle Timón, 58 - Oficina 17
29630 Benalmádena, España
2. What Data We Collect
- Name — for ticket issuance
- Email address — for ticket delivery and notifications
- Payment data — processed exclusively by Stripe; we do not store card data
- Technical information — IP address, browser type, operating system for analytics and security
- Session data — to support the seat booking process
3. Purpose of Data Processing
- Processing purchases and delivering electronic tickets
- Ensuring the real-time seat booking system functions properly
- Contacting you regarding orders
- Improving the quality of our services and user experience
- Fulfilling legal obligations
4. Legal Basis for Processing
The processing of your data is based on:
- Performance of a contract — processing ticket purchases (Art. 6(1)(b) GDPR)
- Legitimate interest — analytics and service improvement (Art. 6(1)(f) GDPR)
- Legal obligation — data retention in accordance with tax legislation (Art. 6(1)(c) GDPR)
5. Data Sharing with Third Parties
We may share your data with the following categories of recipients:
- Stripe, Inc. — for payment processing
- Event organizers — for ticket verification at entry
- Government authorities — in cases provided by law
6. Data Retention Period
Personal data is retained for the period necessary to fulfill the purposes of processing, as well as for the periods established by Spanish tax and commercial legislation.
7. Your Rights
In accordance with GDPR and LOPDGDD, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erasure of your data (right to be forgotten)
- Restriction of processing
- Data portability
- Object to processing
To exercise your rights, contact us by email.
You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es
8. Cookies
The Site uses technical cookies necessary for the booking system to function (session cookies). These cookies do not require consent as they are strictly necessary to provide the requested service.
9. Data Security
We implement technical and organizational security measures to protect your personal data, including encryption of data transmission (HTTPS/TLS) and secure payment processing through Stripe.